Flexible services that
deliver real results

From idea to execution, we help you design, build, and optimize digital products that drive adoption, loyalty, and revenue. Partner with senior experts across product design, growth, strategy, and development — flexibly and impactfully.

Flexible services that
deliver real results

From idea to execution, we help you design, build, and optimize digital products that drive adoption, loyalty, and revenue. Partner with senior experts across product design, growth, strategy, and development — flexibly and impactfully.

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Elevating DLVRD media's digital presence: a strategic UX/UI transformation

Crafting a dynamic, user-centric website that mirrors DLVRD Media's innovative approach to eCommerce marketing.

Client introduction

DLVRD Media is a San Diego-based, full-service Amazon marketing agency specializing in eCommerce growth. Their expertise spans advertising, content optimization, account management, and strategic consulting, all aimed at enhancing the customer journey on Amazon and other marketplaces. Founded in 2021, DLVRD Media quickly established itself as a leader in its field, culminating in its acquisition by GR0 in August 2024.

Client
DLVRD Media
Service
Website design
Industry
Marketing & creative teams
Duration
3–4 weeks
Comparison of DLVRD Media homepage layout on mobile and desktop screens, emphasizing responsive web design

Project challenge

DLVRD Media sought to revamp its digital presence to better reflect its dynamic services and unique brand philosophy. The existing website lacked the intuitive navigation and engaging design necessary to showcase their comprehensive offerings and personalized approach effectively. The challenge was to create a digital experience that not only highlighted DLVRD Media's services but also embodied their commitment to innovation and partnership.

Solution
overview

Empha Studio partnered with DLVRD Media to design and develop a responsive, mobile-first website that encapsulates their brand essence. The new site features captivating visuals, intuitive navigation, and informative content, providing visitors with an immersive journey through DLVRD Media's services and values. This transformation aimed to enhance user engagement and accurately represent DLVRD Media's position as a forward-thinking eCommerce marketing agency.

+37%

time on page compared to their previous site

<2s

load time across mobile and desktop devices

100%

mobile compatibility, built with responsive-first components

Design thinking
in action

01

Emphasize

We began by immersing ourselves in DLVRD Media’s brand ethos, business goals, and user needs through collaborative workshops and interviews. This phase helped us understand not only their services, but their core identity: a bold, performance-driven agency with a human approach to growth.

Affinity diagram categorizing UX insights into five areas including usability friction, brand alignment, and quantitative metrics
02

Define

Through insights gathered, we identified a core problem: DLVRD Media’s digital presence didn’t reflect the dynamism, depth, or personalization of their services. Navigation felt rigid, the brand story lacked clarity, and user paths weren’t intuitive — leaving visitors disengaged.

03

Ideate

Armed with these insights, we explored multiple design directions focused on seamless user journeys, impactful storytelling, and brand-aligned visuals. Our goal was to ensure users could not only find what they need but also feel DLVRD Media’s energy and values in every interaction.

Three hand-drawn mobile wireframes for DLVRD Media site showcasing layout of services, quotes, and social icons
04

Prototype

We developed interactive, high-fidelity prototypes centered on mobile-first design. These prototypes brought key journeys to life — from exploring services to understanding the agency’s methodology — and allowed for early alignment between our design team and DLVRD Media stakeholders.

Quote from DLVRD Media team next to a photo of two team members, positioned beside service navigation and client CTA
05

Test

Using feedback from real users and the DLVRD Media team, we validated core assumptions and refined both UX flows and UI details. Iterative testing helped us fine-tune the visual language and interaction patterns to ensure consistency, clarity, and engagement.

Mockup of DLVRD Media’s eCommerce website flowing from a desktop screen, showcasing service offerings and client logos

Key learnings

Design with users, not just for them

A user-centric approach ensured the site reflected DLVRD Media’s values and services authentically

Mobile-first means inclusive by design

Designing for mobile from the start led to greater engagement across all device types

Test often, refine with purpose

Rapid prototyping and iterative testing helped us align tightly with real user needs.

Conclusion

Empha Studio successfully transformed DLVRD Media's digital presence, creating a website that not only showcases their services but also embodies their innovative spirit and commitment to partnership.

DLVRD Media homepage displayed on a smartphone beside a laptop and AirPods, highlighting mobile-friendly design

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What is AI automation, exactly — and what can you build?
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AI automation means using large language models (like GPT-4) to handle repeatable tasks inside your business. We design and build custom agents that can qualify leads, summarize content, route tickets, trigger workflows, or power internal copilots.

Do you only work on AI and automation projects?
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Not at all. While we specialize in building intelligent systems, we also offer full-service UX/UI and product design — from discovery to delivery. Many of our clients come to us purely for design support, with or without AI.

What kind of companies do you usually work with?
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We collaborate with startups, scale-ups, and enterprise teams across fintech, SaaS, healthcare, e-commerce, logistics, and more. Whether you’re building your first product or scaling a complex system, we adapt to your stage and stack.

Can you help us design or improve our existing product interface?
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Absolutely. We run UX audits, onboarding redesigns, and complete product design engagements. Whether you're looking to clean up a dashboard, increase activation, or launch a new feature — we’ve got the design depth to support it.

Can you integrate AI agents into our current tools or workflows?
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Yes — that’s the core of what we do. We build agents that connect directly to your tools (Slack, Notion, HubSpot, CRMs, internal platforms), automate actions across them, and fit how your team already works. No need to change your stack.

Do we need technical staff to manage these AI agents?
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No — we design every system to be maintainable without in-house ML engineers. We handle the technical setup, logic, and integrations, and offer optional support plans to monitor and optimize performance post-launch.

What if we want to start with just design — or just automation?
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That’s totally fine. You can engage us for standalone UX/UI work, product discovery, or AI automation — or combine them. We’re built to plug into your priorities and scale with your roadmap.